Privacy Policy
Search Above (“we”, “us”, “our”) is a UK-based SEO and web design studio. This policy explains what personal data we collect when you visit searchabove.co.uk or get in touch with us, how we use it, and what rights you have over it.
Last updated: 5 September 2026
Who we are
Our website address is https://searchabove.co.uk. If you have any questions about this policy or how we handle your data, contact us at info@searchabove.co.uk.
What personal data we collect
We collect personal data in the following ways:
- Contact and enquiry forms: when you submit one of our forms, we collect the information you provide, such as your name, email address, phone number, business name, and any details you enter about your project or enquiry.
- Website usage data: like most websites, we automatically collect some technical information when you visit, such as your IP address, browser and device type, pages viewed, and how you arrived at our site. This is collected through cookies and similar technologies, see our Cookie Policy for full details.
- Direct communications: if you email or call us directly, we keep a record of that correspondence so we can respond properly and keep track of our conversation with you.
How we use your data
We use your personal data to:
- Respond to your enquiry and provide the services, quotes or information you’ve asked for
- Manage our relationship with you if you become a client, including through our client management system
- Understand how visitors use our website, so we can improve it (via Google Analytics)
- Show relevant ads and measure the performance of our advertising (via Google Ads), including remarketing to people who’ve previously visited our site
- Meet our legal and accounting obligations
Our legal basis for processing your data
Under UK data protection law, we rely on the following legal bases:
- Legitimate interests, to respond to enquiries, run our business, and understand how our website is used
- Contract, to provide services you’ve asked us to quote for or deliver
- Consent, for non-essential cookies, including analytics and advertising cookies, which we only set once you’ve accepted them via our cookie banner
You can withdraw consent at any time by changing your cookie preferences (see our Cookie Policy) or by contacting us.
Who we share your data with
We don’t sell your personal data to anyone. We share it only with a small number of trusted services that help us run our business:
- Our own client management system, which we use to keep track of enquiries and clients
- Google, for website analytics (Google Analytics) and advertising (Google Ads), acting as a data processor. See Google’s own privacy policy at policies.google.com/privacy
- Our email delivery provider, to send enquiry confirmations and notifications
- The software our website runs on (WordPress and Contact Form 7), which processes form submissions on our server
We may also disclose data where required by law.
Google Analytics and Google Ads
Our website uses Google Analytics and Google Ads. These services use cookies to collect information about how you use our site, and, where you’ve consented, to show you relevant ads on other websites (remarketing) and measure whether our ads led to an enquiry (conversion tracking).
Google may combine this information with data it holds about you from other sites and services you use. You can control the ads you see and opt out of personalised advertising through Google’s Ad Settings at myadcenter.google.com, and opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
We only load Google Analytics and Google Ads cookies once you’ve accepted them via the cookie banner shown on our site. See our Cookie Policy for full details of the cookies involved.
How long we keep your data
We keep enquiry and client data for as long as necessary to provide our services and meet our legal, accounting and tax obligations, typically no longer than 7 years after our last contact with you. Website analytics data is retained in Google Analytics in line with Google’s own retention settings.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data (“right to be forgotten”)
- Restrict or object to how we use your data
- Request a copy of your data in a portable format
- Withdraw consent at any time, for anything based on consent, such as non-essential cookies
- Complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you’re unhappy with how we’ve handled your data
To exercise any of these rights, contact us at info@searchabove.co.uk.
Children’s privacy
Our website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal data from children.
Changes to this policy
We may update this privacy policy from time to time, for example if we start using a new service or as data protection law changes. The most recent version will always be available on this page.
Contact us
If you have any questions about this privacy policy or how we handle your data:
Search Above
info@searchabove.co.uk